Payment & Cancellation Policy - Coati Tours Costa Rica

The following terms apply to all bookings with Coati Tours. Deposits and payments are processed securely through our booking platform, WeTravel. Please read these policies carefully, as they form part of your booking agreement.

Payment Policy

Refunds of your deposit are determined by how far in advance you cancel, relative to your arrival date in Costa Rica:

60 to 46 days prior to arrival We can issue a 50% refund of the deposit. We ask that the customer cover the cost/fees of the transaction.
45 to 1 day(s) prior to arrival We are unable to issue a refund of the deposited amount.

Bank fees will be paid by the customer.

Cancellation Policy & Refunds

In the event of a cancellation, the following refund terms apply based on your arrival date in Costa Rica:

60 to 46 days prior to arrival Coati Tours can issue a 50% refund of the deposit. We ask that the customer cover the cost/fees of the transaction.
45 to 1 day(s) prior to arrival Coati Tours is unable to refund the deposit.

Please also note:

No refund will be given for any modified, canceled, or unused portion of the itinerary.
No refund for travelers arriving late to, or departing early from, a tour.

Limitation of Liability

Coati Tours cannot control and will not be responsible for bodily injury, property, or other damage or loss caused by factors beyond our control, including the traveler's physical, medical, or mental disabilities, flight delays, weather conditions, government restrictions, fires, earthquakes, floods, climatic aberrations, strikes, disease or accidents, family emergencies, and failures related to internet connections or third-party technology systems.

Additional Fees

Extra fees and peak-season charges may apply.
Any bank fees will be paid for by the customer.